Leapers, Inc. warrants that all products conform to published specifications and are free from defects in material and workmanship. Leapers, Inc. will repair or replace, at our discretion, a defective product for the duration of the product’s lifespan. Verification through an RA number is required. In the event of a product being discontinued, credit in the amount of the product’s MSRP may be offered.

Our warranty does not extend to accidental damages, loss, negligence, misuse, disassembly beyond normal maintenance, or any unauthorized repair or alteration.


To submit a warranty case please follow the following steps:

  • Complete and submit the Warranty Request From.
  • Fill out all necessary fields and describe the product issue you are having to the best of your knowledge. The more detailed the description of the issue is the better.
  • If possible, please attach/upload your purchase receipt, online invoice, etc. for the product at the bottom of the form. Doing so will expedite the warranty process and confirm product authenticity, in addition to, confirming the place of purchase is an authorized Leapers dealer.
  • Our customer service representatives will contact you within 24-48 hours.
  • No returns will be accepted without a provided return authorization (RA) number.

Feel free to call us at (734)542-1500, email us at, or use the contact form found here for any other general inquiries, product questions, or for additional information and assistance.