Privacy Policy

Leapers, Inc. and its branches and subsidiaries ("Leapers", “we”, “us” or “our”) are committed to providing superior service to our customers. We respect customer privacy and treat it as an important part of your service experience. In this regard, Leapers provides this Privacy Policy to inform you how customer information is processed and protected.

BY ACCESSING LEAPERS' WEBSITES OR PROVIDING ANY PERSONAL INFORMATION OFFLINE TO US, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THE PRIVACY POLICY, PLEASE DO NOT USE ANY OF LEAPERS’ WEBSITES OR PROVIDE US WITH YOUR INFORMATION.

Data Controller

Leapers, with our registered office at 32700 Capitol Street, Livonia, MI 48150, USA, is the 'Data Controller' of the personal information you provide to us either online or offline. Leapers acts on behalf of all Leapers' branches, including UTG Europe, UTG China and UTG Taiwan.

Collection of Personal Information

a) Personal information collected automatically

When you visit our sites, certain information may be collected automatically such as your IP address, information about your browser, language and access time. We may also collect navigational information such as the pages you view or the actions taken in connection with our sites. We may combine your visit and navigational information with personal information you provide to us.

b) Personal information you voluntarily provide to us

When you visit our sites, apply to become a dealer/distributor, contact us for customer service, or sign up for our newsletters, you may voluntarily provide information about yourself via our websites or offline, such as your name, billing and shipping addresses, email address, telephone/fax numbers, charge card number, etc. Other additional information may also be collected to process an order you submit, to provide service to you, or to enter you into a contest or sweepstake we offer.

c) Information we get from others

We may obtain additional information about you from third party sources, such as service providers, vendors, and social media sites, to provide you with more relevant information about our products.

Use of Personal Information

The personal data collected by Leapers may be used for a variety of purposes, including but not limited to:

Responding to your questions or any requests;
Establishing and maintaining your dealer/distributor account or customer service case;
Processing your order or customer service transactions;
Fulfilling a catalog request or signing you up for email newsletters;
Communicating with you regarding information you request or we believe may be of interest to you;
Conducting user surveys;
Contacting you regarding a sweepstake, contest or promotion in which you have participated;
Optimizing the use of our websites;
Performing credit checks; and
Other purposes described to you at the time of collection.

Retention of Personal Information

The personal data referred to in the Collection of Personal Information section will be kept by Leapers for as long as required for purposes that trigger and justify its collection including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Sharing of Personal Information

Your Rights to Your Personal Information Collected by Leapers

In accordance with applicable data protection laws, at any time you have the rights to access and modify or correct the personal information we have about you. You also have the right, within the limits and conditions legally established, to request deletion of your personal information, to restrict our processing of your personal information, to object to the basis on which we process your personal information, as well as to ask for transfer your personal information to another responsible party. If you have registered for an account through our sites, you can access, review and manage many changes yourself via your account, including updating your contact information and changing your communication preferences. You may request to exercise any of these rights via writing to us at 32700 Capitol Street, Livonia, MI 48150, attention: legal department, or by contacting us as detailed at the end of this Privacy Policy. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

Your Choices

You may opt out of marketing-related emails by following the opt-out prompt in the email. To opt out of other forms of marketing communications, please contact us using the contact information provided at the end of this Privacy Policy. You are not required to provide all personal information identified in this Privacy Policy to use our sites or to interact with us offline, but certain functionality will not be available if you do not provide personal information. For example, if you do not provide personal information, we may not be able to respond to your request, perform a transaction with you, or provide you with marketing that we believe you would find valuable.

Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies set by our sites are called “first party cookies”. Cookies set by parties other than our site are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website. The parties that set these third party cookies can recognize your computer or device both when it visits the website in question and also when it visits certain other websites and/or mobile apps. We use first and third party cookies to analyze your browsing habits in order to display information relevant to you for an enhanced experience.

The only first party cookies we use on this Site are strictly necessary cookies, which are cookies that are necessary for the Site to function and cannot be switched off in our systems. However, cookies are not the only way to track visitors to a website. We may use similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Sites. These technologies often depend on cookies to function properly, and so disabling cookies may impair their functioning. Additionally, if you sign up to receive our e-mails, we will also use cookies in conjunction with these emails. When your browser downloads any graphic content in the e-mail, we will also place a cookie on your computer that will tell us if you come to our website at a later date.

In addition to our own cookies, we collaborate with various third-party service providers who also use cookies to help us optimize our website and understand more about the visitors to our website. Specifically, this site contains third party cookies from Google Analytics, Hotjar, Pinterest, and YouTube, To learn more about how these third parties use cookies, please click the links above or visit their website to view their privacy policies.

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com. Some Internet browsers also may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://allaboutdnt.com/.

Use of Google Analytics

We use Google Analytics to help us gather statistical information about the visitors to our sites and how they use the sites on an anonymous, aggregate basis. However, we will not associate this data with your personally identifiable data unless required to do so to cooperate with law enforcement activity or other governmental request or to comply with law. We may use this information to gain a better understanding of the users of our sites, to improve our sites, and to improve our products and services. Depending on the type of browser and device that you use, you may have the ability to control the type of information that Google Analytics use. To understand how Google Analytics collects and processes data, please visit www.google.com/policies/privacy/partners/. We reserve the right to license or sell aggregate, de-identified information about the visitors to our sites, but this information will not contain your personal information or otherwise be individually identifiable.

International Data Use

We are located in the United States and have affiliates and service providers in other countries, and your personal information may be collected, used and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.

Security

The security of your personal information is important to Leapers. In order to protect the confidentiality of your personal information, Leapers has put in place a number of operational functions. For example, when you enter sensitive information (such as credit card information), we encrypt that information using industry standard TLS (Transport Layer Security). TLS codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information. However, perfect security on the Internet does not exist, and Leapers does not warrant that its website is impenetrable or invulnerable to hackers.

Links

Please be aware that this website may contain links to other sites that are covered by their own privacy policies. Leapers is not responsible for the privacy practices of such other sites and we encourage our users to be aware when you leave our site. We recommend that our users read the privacy statements of each and every website that collects personally identifiable information.

Children

We do not intend to solicit or collect personal information from anyone under the age of 18. If you are under 18, do not provide any personal information on this site.

Notice to European Users

The following additional provisions apply to residents of the European Economic Area, Switzerland and United Kingdom.

We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. If you have questions about the legal basis of how we process your personal information, contact us using one of the methods detailed at the end of this Privacy Policy.

Processing Purpose	Legal Basis
To provide our sites, communicate with you, create and maintain your account, and process any forms submitted through the Site.	You are subject to a contract with us and we need to use your personal information to provide services you have requested or take steps that you request prior to providing products and services.
To establish and administer accounts, issue invoices, and process payments and refunds.	You are subject to a contract with us and we need to use your personal information to provide the products and services you have requested or take steps that you request prior to providing products and services.
To send you marketing communications.For compliance, fraud prevention, and safety.	These processing activities constitute our legitimate interests. We consider and balance the potential impact on your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
For compliance with law.	Processing is necessary to comply with our legal obligations.
With your consent.	Where we specifically ask for your consent to process your personal information, such processing is based on your consent. Where we rely on your consent, you have the right to withdraw it anytime in the manner indicated on our Sites.
To share your personal information as described in this Privacy Policy.	This sharing constitutes our legitimate interests, and in some cases may be necessary to comply with our legal obligations.

If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction.

Any information you provide to us (including information automatically collected when you visit our sites) may be stored, processed, transferred among, and accessed from the United States and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. However, we will handle your personal information in accordance with this Privacy Policy regardless of where your personal information is kept. Regarding transfers to the United States, we rely on the derogations for transfers which are necessary to perform the transaction with you. Where required by law, you may request a copy of the suitable mechanisms we have in place by contacting us as detailed below. If you have questions about cross-border transfers, please contact us as detailed at the end of this Privacy Policy.

Notice to California Users

The following additional provisions apply to California residents.

Although we do not share your personal information with third parties for direct marketing purposes, under California’s “Shine the Light” law, you have the right to ask us once a year if we have done so. To make a request, please contact us as described at the end of this Privacy Policy and specify you are making a Shine the Light request.

The California Consumer Privacy Act (“CCPA”) creates consumer privacy rights and requires businesses to make disclosures about their privacy policies and practices. Pursuant to the CCPA, both our privacy practices and your privacy rights are discussed in detail in the following information.

a) Personal Information We Collect

We have collected the following categories of personal information covered by the CCPA from consumers within the past 12 months, and have used it for the following business purposes:

Category of Personal Information Collected	Business Purpose of Collection	Source(s) of Personal Information
Identifiers, including real name, signature, postal address, online identifier, Internet Protocol address, email address, telephone numbers.	To provide our products and to market our products to you.	Directly from you when you contact us, set up an account, or order or pay for products. We also collect your IP address passively from you when you visit and navigate our sites, click on ads, or receive or interact with our communications.
Financial information, including bank account number; credit card number; debit card number; and payment history.	To fulfill your orders for our products.	Directly from you when you pay for products.
Commercial information, including products or services purchased.	To fulfill your orders for our products.	Directly from you when you pay for products.
Internet or other electronic network activity information, including browsing history, search history, and information regarding an individual’s interaction with an internet site, application, or advertisement.	To provide you more relevant content, track original site visits, and optimize your site experience as well as to ensure our systems are properly functioning.	Passively from you when you visit and navigate our sites, click on ads, or receive or interact with our communications.
Geolocation data.	To provide our products and assist in marketing and identifying Site traffic patterns.	Passively when you visit our Sites.

We will not collect additional categories of personal information or use personal information we collected for materially different, unrelated, or incompatible business purposes without providing you notice.

b) Sharing Your Personal Data

We do not sell your personal information, but may disclose it to third parties for a business purpose, as follows:

Category of Personal Data Disclosed	Category of Third Parties with Whom Personal Data is Disclosed
The following identifiers: real name, signature, postal address, online identifier, Internet Protocol address, email address, and telephone numbers.	Our customer relationship management software, internet service providers, email marketing provider, marketing intelligence service providers, mail houses or printers, and payment processors.
The following financial information: bank account number; credit card number; debit card number.	Our payment processors.
Commercial information, including products purchased.	Our third party contracted service providers.
The following internet or electronic information: browsing history, search history, and information regarding an individual’s interaction with an internet site, application or advertisement.	Our customer relationship management software, internet service providers, email marketing provider, marketing intelligence service providers, and payment processors.
Geolocation data.	Our marketing intelligence service providers.

c) Your Rights

The CCPA gives you certain rights regarding your personal information:

Right to Know. You may request no more than twice in a 12-month period that we provide you with copies of specific personal information we have collected, sold, or disclosed about you. However, under California law, we cannot provide you with certain sensitive information, despite your request (for example, we will not send you copies of your social security number even if it is something we collected).
Right to Delete. You may request that we delete certain personal information we have collected about you, with certain exceptions.

d) Exercising Your Rights

To exercise your rights above, please submit a request by contacting us as detailed at the end of this Privacy Policy. Please describe your request with sufficient detail so we can properly respond to your request. As part of your request, please specify which right you are exercising and be prepared to provide your name, email, and account number, if applicable. We may ask for additional information to verify your identity. The information you provide in connection with your request will be used solely to verify your request. Only you or an individual designated as your authorized agent to act on your behalf may make a request related to your personal information. We may ask for additional information from you or an authorized agent to verify the agent’s identity and their authority to act on your behalf. After receiving your request, we may need to contact you or your agent for further information and will notify you or your agent if your request has been granted or declined, or if an exception applies to your request. We may not discriminate against you if you choose to exercise your rights.

e) Responding to Your Rights Request

We will try to respond to your request within 45 days. If we need more time, we will contact you with the reason we need more time and the extension period. We will deliver our written response by mail or electronically, at your option. In response to your request to know, we will only disclose the information we have collected in the 12 months prior to our receipt of your request. Our response will also explain the reasons we cannot comply with any request, if applicable. We do not charge a fee to process or respond to your request unless your request is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate prior to completing your request.

Change to the Privacy Policy

Leapers reserves the right to change, at any time, the terms of this Privacy Policy at its own discretion or, if required, as a result of any changes in law or commercial practice. The bottom part of this policy will post the date of the latest update.

Contact Us

If you have any questions regarding our Privacy Policy, please contact us at (+1) 734-542-1500 or by email at office@leapers.com.

Last updated on October 26, 2023